Refunds and Cancellations

Refund Policy

If for any reason you’re not satisfied with any of our products you have received, please contact us within three business days. We will do whatever it takes to make things right. In order to return an item, it must be returned unused, unopened, and in the original package. Once we receive the returned product, credit or exchange will be made within 14 days.

Cancellation of Orders

If you need to cancel an order, please email us at or call us at 832-913-3704 within 24 hours of receipt of merchandise. If your order has already been shipped, it is not possible to cancel your order.  If your order has already been personalized with name and birthdate, it is not possible to cancel your order, even if we received your cancellation email before you receive the order.